Frequently Asked Questions

Store your tea away from light, air, moisture, and strong odors. Ideally, keep it in its original airtight packaging or transfer it to an opaque, airtight tea caddy. Avoid storing tea in the refrigerator, except in specific circumstances with perfectly sealed packaging.

Highly oxidized oolongs, black teas, and aged teas, such as Pu-erh and fine rock oolongs, can remain excellent for several years when stored properly. Some may even develop greater complexity over time. High-mountain oolongs generally retain their most vibrant floral aromas during the first 12 to 18 months after harvest, depending on the tea and storage conditions.

Each tea comes with a detailed guide indicating the recommended water temperature, precise dosage in grams, and steeping times. Depending on your preferences, you can use the Western brewing method with a larger teapot or the traditional Gong Fu Cha method, which involves multiple short infusions using a gaiwan or a small teapot.

Absolutely! This is one of the great advantages of high-quality tea. Many of our fine oolongs and high-altitude black teas can be steeped four to eight times, or even more using the Gong Fu Cha method. Each infusion can reveal new aromatic nuances and layers of flavor.

Simple, functional teaware is ideal. A transparent glass teapot lets you admire the leaves as they unfurl, while a porcelain gaiwan or an artisan ceramic teapot offers excellent brewing control. Pure water, whether filtered or naturally sourced and low in minerals, also helps reveal the full subtlety of each tea's aromas.